Company procedures

Development of our systems and services

Will developed its communication and information systems in accordance with the best world systems and this fact reflects our true desire to be committed to the provision of best services to our clients. We have applied the state-of-art systems to fulfill all potential requirements of our clients and to realize our aspirations for future expansion.

We have exerted our best efforts to apply the state-of-art programs and technologies and approve the easiest procedures to reduce the burdens of our staffs and to make our services at the tips of our clients' fingers at any time and to provide them with all necessary information immediately.

Significant programs and systems upgraded recently

Main programs of the company’s resources: The Company will upgraded its main programs which constitute its main resources such as real estate management system, financial system, maintenance management system, legal system and collection system. These programs process all procedures and mechanisms related to the Company’s business accurately and confidentially. These programs produce statistical reports of different forms including important information of real estate portfolios managed by the Company as well as submit the same to the Company's clients according to their requirements and to facilitate the use of such information for the on-going development process.

Call Center

In view of the Company keenness to provide services to its clients round the clock and to fulfill their necessary requirements, will established 24 hour call center manned with professional staffs fulfilling such requirements in both English and Arabic. This center will equipped with the latest technological equipment with answer machine system to provide services to the clients easily and perfectly. The systems of this center measure the clients’ satisfaction with the company’s business and the production of necessary reports that would contribute to the upgraded performance.

Website

The Company updates its website on continuous basis to provide its services to its current and potential clients together with possible communication with such clients through social communication programs and systems such as Facebook, twitter, etc. All data related to the units under the Company management such as residential flats, retail shops, industrial plots, villas, etc. are published on the Company’s website and its applications to achieve the requirements and desires of our clients which we are earnestly trying to fulfill anyhow and anywhere.

Smart Mobile Applications

Our smart mobile applications are user friendly so that our clients could receive information and data of the Company from its database available on the website.